Shipping policy

Shipping Policy

At Maps Worldwide, we understand that adventurers, travelers, and outdoor enthusiasts rely on timely and secure delivery. Whether you're purchasing maps, travel guides, rucksacks, climbing equipment, or outdoor accessories, we are committed to delivering your order safely and efficiently.

Order Processing

All orders are processed within 4–7 business days after payment confirmation.

Orders are not processed, packed, or shipped on weekends or public holidays. During peak seasons and promotional periods, processing times may be slightly extend.

Shipping Methods

Standard Shipping – DHL / FedEx

  • Carrier: DHL or FedEx

  • Estimated Delivery Time: 7–14 business days

  • Shipping Cost: $12.95 USD

This shipping option provides fast and reliable international delivery with full tracking services.

Free Shipping – EMS

  • Carrier: EMS

  • Estimated Delivery Time: 12–24 business days

  • Shipping Cost: Free on orders over $50 USD

Orders below $50 USD may incur shipping charges, which will be calculated at checkout.

Packaging & Product Protection

Our product range includes maps, books, travel guides, rucksacks, outdoor accessories, climbing equipment, and navigation tools.

To ensure your order arrives in excellent condition, all products are carefully inspected and securely packaged before shipment. Items that may be susceptible to bending, moisture exposure, or transit damage are protected with appropriate packaging materials.

Shipping Destinations

We proudly ship to customers worldwide.

Available Regions

  • North America

  • South America

  • Europe

  • Africa

  • Oceania

Shipping Restrictions

We currently do not ship to:

  • Asia

  • Remote or hard-to-reach regions where carrier services are unavailable

If your location is outside our delivery network, our customer support team will contact you as soon as possible.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can track your shipment directly through the carrier's website using the provided tracking information.

Please allow up to 72 hours for tracking updates to become available after dispatch.

Delivery & Inspection

Upon receiving your package, please inspect it carefully.

If you notice any visible damage to the package or products:

  • Take photographs of the package and contents.

  • Retain all original packaging materials.

  • Contact our customer support team promptly.

Timely reporting helps us resolve shipping-related issues more efficiently.

Customs Duties & Import Taxes

International shipments may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are not included in the product price or shipping fee and are the sole responsibility of the customer.

Customers are encouraged to review local customs regulations before placing an order.

Delivery Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:

  • Customs clearance procedures

  • Severe weather conditions

  • Transportation disruptions

  • Peak seasonal shipping volumes

  • Other unforeseen logistical events

We appreciate your patience and understanding.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Maps Worldwide
1237 Palolo Avenue
Honolulu, HI 96816, USA

Email: support@mapsworldwide-us.com

Website: mapsworldwide-us.com